We accept various payment options including:
- Automatic Bill Payments
- Online Payments
- Telephonic Payments
- In-Office Payments
- Front door drop box (for after hours)
Service Line Inventory Survey
We’ve launched a countywide project to identify the material of each customer’s service line.
With this information, we’ll have the ability to accurately inventory every service line of ICMSA owned water system throughout the county. Additionally, this information will be used to eliminate any service line identified to be lead.
Consumer Confidence Reports
The 2022 Consumer Confidence Report is now available.
The report is a summary of water quality on your water system.
New customers must complete the Request for Service form.
Report an emergency
If you have an emergency to report, please call:
Save money on your insurance
Did you know?
Having a FIRE HYDRANT in close proximity to your property can save you money on your homeowner’s insurance?
If you are struggling to pay your water and/or sewer bill, you may be able to receive assistance from one of the following programs.
Please visit their site for more information:
Report Illegal Fire Hydrant Use
The use of fire hydrants by anyone other than ICMSA employees or your local fire department is a misdemeanor of the third degree, subject to fines and punishable by up to a year in jail. Besides the costs to replace the water, which are passed onto the customers, broken hydrant fixtures may prevent fire personnel from saving your property during a fire emergency.
Please report any suspicious use of fire hydrants to ICMSA immediately.
Please call 724-349-6640 to report use during business hours or after hours, or email firstname.lastname@example.org.
Online Bill Pay Customers
If you pay through our website portal, your payment will post to your ICMSA account the next business day. If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.
Online bill payment services, such as your bank, cut and mail us a paper check. The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service. In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.
Please take this into consideration if you are paying through any other online bill pay service other than ICMSA’s.