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ICMSA is offering several new options for our customersWe now offer the ACH Payment Option (automatic deduction), online bill pay, and e-billing.  We also offer an online customer portal through which you can pay your bill, and view usage and payment history.  Click on the following link to view the options electronically.

ICMSA Customer Letter June 2018.docx

Online Bill Pay Customers -

If you pay through our website portal, your payment will post to your ICMSA account the next business day.  If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.  Online bill payment services, such as your bank, cut and mail us a paper check.  The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service.  In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.  Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.


Water Conservation Tips

Conservation Tips & Helpful Ways to Save Water & Money

  • Repair all leaks in toilets, faucets, and water-using appliances.
  • Use washing machines and dishwashers only on full loads.
  • Take shorter showers and shallower baths. Showers use more water than baths.
  • Turn off water while brushing teeth, shaving, washing dishes, etc.
  • Install flow restrictors in faucets and shower heads.
  • Reduce number of toilet flushes per day and install water displacement inserts in toilets that use over 1.6 gallons per flush.
  • Use sink and tub stoppers.
  • Keep bottle of chilled drinking water in refrigerator instead of running the faucet to get a drink.
  • Make sure water softeners are working properly.
  • Adjust water-using appliances to use minimum amount of water to achieve appliance’s purpose.
  • Use a shut-off nozzle when washing your car.
  • Plant water-saving plants, trees, and shrubs – particularly native species. Mulch to retain water. Water early in the morning to reduce evaporation.
  • Cover your pool or spa to reduce water evaporation.
  • Monitor your water bill for unusually high use. Your bill and water meter are tools that can help you discover leaks.


In Memoriam Of
Thomas M. Cavalier