Latest News

ICMSA is implementing a new software system.  You may notice format changes on your bill.  Also as a part of this upgrade, we will begin using a new third party credit/debit card and e-check provider, Bank Card Associates.  The fee for using this new service will be a flat 2.45%.  Customer portals are coming soon, which will allow you to view your account information such as balance, payment history, usage history, etc.  As always, Auto Draft from a checking or savings account is available free of charge.  View our website for all the latest news.

Online Bill Pay Customers -

If you pay through our website (Municipay), your payment will post to your ICMSA account the next business day.  If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.  Online bill payment services, such as your bank, cut and mail us a paper check.  The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service.  In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.  Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.


                  

Leaks

Unusually high usage? Read our suggestions on how to detect a leak.

Average water usage per person is approximately 50 gallons per day or 1.5 thousand gallons per month. If you use more than this amount, perhaps a leak is responsible. The following suggestions will help you check your property for a leak:

  1. Turn off all taps and water appliances. Read your meter before you go to bed, and again in the morning. If you have not used any water through the night, the meter should read the same. If the reading has changed, you may have a leak.
  2. Check for dripping faucets, leaking valves/pipes, hot water heaters, outside hoses/faucets.
  3. It is not unusual for a leaking toilet to lose up to 10 gallons an hour. To check for a leak in your toilet place several drops of food coloring in tank. Don't flush the toilet for at least an hour. If the coloring goes into the bowl, or disappears completely you have a leak in your toilet. Toilets can have silent leaks that are not always noticeable. Repairing a leaking toilet may be as simple as adjusting the equipment in the tank.




 



In Memoriam Of
 
Thomas M. Cavalier