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ICMSA is rolling out several new options for our customersWe now offer the ACH Payment Option (automatic deduction), online bill pay, and e-billing.  We also offer an online customer portal through which you can pay your bill, and view usage and payment history.  Please watch your mail for a flyer detailing all of the services we  now offer, or click on the following link to view the flyer electronically.

ICMSA Customer Letter June 2018.docx

Online Bill Pay Customers -

If you pay through our website (Municipay), your payment will post to your ICMSA account the next business day.  If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.  Online bill payment services, such as your bank, cut and mail us a paper check.  The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service.  In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.  Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.


                  

Leaks

Unusually high usage? Read our suggestions on how to detect a leak.

Average water usage per person is approximately 50 gallons per day or 1.5 thousand gallons per month. If you use more than this amount, perhaps a leak is responsible. The following suggestions will help you check your property for a leak:

  1. Turn off all taps and water appliances. Read your meter before you go to bed, and again in the morning. If you have not used any water through the night, the meter should read the same. If the reading has changed, you may have a leak.
  2. Check for dripping faucets, leaking valves/pipes, hot water heaters, outside hoses/faucets.
  3. It is not unusual for a leaking toilet to lose up to 10 gallons an hour. To check for a leak in your toilet place several drops of food coloring in tank. Don't flush the toilet for at least an hour. If the coloring goes into the bowl, or disappears completely you have a leak in your toilet. Toilets can have silent leaks that are not always noticeable. Repairing a leaking toilet may be as simple as adjusting the equipment in the tank.




 



In Memoriam Of
 
Thomas M. Cavalier