Latest News

The Authority’s online bill pay service will down for maintenance on April 8th, 2020, between 8:00 a.m. and 12:00 noon Eastern Standard Time.  We apologize for any inconvenience this may cause.

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WORKING FOR YOU – Updated March 20, 2020 – 11:00 a.m.

As you have probably heard, Governor Wolf ordered all non-life sustaining business to close.  For the safety of our customers and our employees, the ICMSA Office is closed to the public.  However, our field staff are still working to provide water and sewer operations.  We will get through this together!

In an effort to reduce the transmission of the coronavirus, the Authority is taking the following precautionary steps until further notice:

  1. The ICMSA Office is closed to the public.  Office staff continues to work both from the office and remotely.  Calls will be answered as usual.  You can read the full list of payment options in the center column of this webpage under “Attention ICMSA Customers”.
  2. ICMSA has suspended all non-emergency service calls indefinitely.
  3. Tap and service applications may be made online, by telephone at 724-349-6640, or via email to customercare@icomsa.org.

We apologize for any inconvenience and appreciate your patience during this difficult time.


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ICMSA operators and office staff provide a vital service to the people and businesses in our communities of Indiana County.  Intimidation by either verbally or physically threatening an ICMSA employee will not be tolerated.  There is no excuse for any ICMSA employee to be threatened while carrying out their official duties.  PLEASE BE AWARE THAT ANY SUCH THREATS WILL BE IMMEDIATELY REPORTED TO LAW ENFORCEMENT AND WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.

ICMSA is offering several new options for our customers.  We now offer the ACH Payment Option (automatic deduction), online bill pay, and e-billing.  We also offer an online customer portal through which you can pay your bill, and view usage and payment history.  Click on the following link to view the options electronically.

ICMSA Customer Letter June 2018.docx

Online Bill Pay Customers -

If you pay through our website portal, your payment will post to your ICMSA account the next business day.  If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.  Online bill payment services, such as your bank, cut and mail us a paper check.  The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service.  In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.  Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.

Pay My Bill

Online Bill Pay Customers - If you pay through our website (Municipay), your payment will post to your ICMSA account the next business day.  If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment.  Online bill payment services, such as your bank, cut and mail us a paper check.  The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service.  In most instances, paper checks are entered and posted to our system the same day that they are received here at the office.  Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.

ICMSA offers several options for paying your bill.

  1. Automatic Bill Payment:
    ICMSA is pleased to announce that we now offer Automatic Bill Payment Service.  If you enroll in the automatic bill payment service, you will still receive your paper bill each month.  Your balance due will be deducted on your due date from an account that you designate. There is no fee for this service.  If you are interested in enrolling in Automatic Bill Pay, please fill out the “Authorization Agreement for Origination of ACH Entries”.  Please attach a voided blank check to the form, and return the completed form to our office at ICMSA, 602 Kolter Drive, Indiana, PA  15701.
     
    Please allow sufficient time for the change to be processed.  Once the ACH has been set up, you will see a message on your bill stating that the balance due will be deducted from your account on a specified date. 
  2. Online:
    We offer online bill payment. Please click here to pay your bill online.
    *There is a service fee of 2.45% of the transaction amount with debit/credit cards
  3. Over the phone:
    We accept debit/credit card payments over the phone during normal business hours.
    *There is a service fee of 2.45% of the transaction amount with debit/credit cards.
  4. At our office during business hours:
    We accept cash, personal checks, money orders, and debit/credit cards at our office during normal business hours.
    *There is a service fee of 2.45% of the transaction amount with debit/credit cards.
  5. At our office after business hours: 
    We have a locked drop box to the right of our front door for your convenience after normal business hours. Please do not put cash in the drop box and be sure to include your name, address, and account number with your payment to be sure that the payment gets applied to the correct account.






         SwiftReach Networks, Inc.

On July 5, 2019, Robert (Bob) Allenbaugh retired from his position as ICMSA Wastewater Superintendent.  We would sincerely like to thank Bob for his outstanding service, dedication, and commitment to ICMSA for the past 43 years.  The ICMSA staff would like to wish him all the best upon his retirement.

On January 16, 2019, Michael (Mike) Duffalo retired from his position as Executive Director.  We would sincerely like to thank Mike for his outstanding service, dedication, and commitment to ICMSA for the past 46 years.  The ICMSA staff would like to wish him all the best upon his retirement.  We would also like to congratulate Mike on being honored by the Pennsylvania Municipal Authorities Association as the 2018 Authority Employee of the Year.  Congratulations!


In Memoriam Of
 
Thomas M. Cavalier