Indiana County Municipal Service Authority

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ICMSA operators and office staff provide a vital service to the people and businesses in our communities of Indiana County. Intimidation by either verbally or physically threatening an ICMSA employee will not be tolerated. There is no excuse for any ICMSA employee to be threatened while carrying out their official duties. PLEASE BE AWARE THAT ANY SUCH THREATS WILL BE IMMEDIATELY REPORTED TO LAW ENFORCEMENT AND WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.

ICMSA is offering several new options for our customers. We now offer the ACH Payment Option (automatic deduction), online bill pay, and e-billing. We also offer an online customer portal through which you can pay your bill, and view usage and payment history. Click on the following link to view the options electronically.

ICMSA Customer Letter June 2018.docx

Online Bill Pay Customers -

If you pay through our website portal, your payment will post to your ICMSA account the next business day. If you pay through any other online bill payment service, such as your own bank, please allow plenty of time for us to receive your payment. Online bill payment services, such as your bank, cut and mail us a paper check. The transfer of funds is not automatic, and in some instances may take 7-10 days or longer depending on bank processing time and the postal service. In most instances, paper checks are entered and posted to our system the same day that they are received here at the office. Please take this into consideration if you are paying through any other online bill pay service other than ICMSA's.

WATER RENOVATION 19 PROJECT - Delivering water to our customers throughout ICMSA service area's requires intricate infrastructure and miles of water line. This current project includes upgrades ,new facilities and water line extensions The WR19 project was implemented for rehabilitation of several of our existing water storage tanks and upgrade the capacity and reliability of existing pumps station , pressure reducing stations with new facilities and water line extensions to areas in need of public water. This $ 9.9 million dollar project was funded through the Pa Infrastructure Investment Authority (PENNVEST) and is currently 95% complete.

Report Illegal Fire Hydrant Use

The use of fire hydrants by anyone other than ICMSA employees or your local fire department is a misdemeanor of the third degree, subject to fines and punishable by up to a year in jail. Besides the costs to replace the water, which are passed onto the customers, broken hydrant fixtures may prevent fire personnel from saving your property during a fire emergency. Please report any suspicious use of fire hydrants to ICMSA immediately. Please call 724-349-6640 to report use during business hours or after hours, or email customercare@icomsa.org.

ICMSA

602 Kolter Dr, Indiana, PA 15701

If you have an emergency to report, please call 724-349-6640.

Fax: 724-349-5044

Office Hours: Monday through Friday

8:00 a.m. to 4:00 p.m. – Lobby closes at 3:45 p.m.

ICMSA Chairman – Jerry Gillette
Executive Director – Martin Maschak

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On July 5, 2019, Robert (Bob) Allenbaugh retired from his position as ICMSA Wastewater Superintendent. We would sincerely like to thank Bob for his outstanding service, dedication, and commitment to ICMSA for the past 43 years. The ICMSA staff would like to wish him all the best upon his retirement.

On January 16, 2019, Michael (Mike) Duffalo retired from his position as Executive Director. We would sincerely like to thank Mike for his outstanding service, dedication, and commitment to ICMSA for the past 46 years. The ICMSA staff would like to wish him all the best upon his retirement. We would also like to congratulate Mike on being honored by the Pennsylvania Municipal Authorities Association as the 2018 Authority Employee of the Year. Congratulations!

In Memoriam Of

Thomas M. Cavalier