ICMSA is relieved to let you know that the Online Bill Pay portal is back up and running. You are now able to make payments online or by calling the office. Billing for service period 08/16/22-09/15/22 was delayed due to the system being down. These bills should go out in the mail on September 27th, 2022. The adjusted due date for these bills is October 10th, 2022. ICMSA is not charging penalties or late fees at this time. ACH (automatic payments) with an original due date of September 15th, were also delayed due to technical difficulties. Those payments have been processed and were deducted from the bank account you have on file on September 22nd. ICMSA would like to thank you for your patience during this trying time. We apologize for any inconvenience these issues may have caused. Please continue to check back for more up to date information.
Water Conservation Tips for Before and During Drought Conditions
ICMSA Summer Lobby Hours:
Monday – Thursday 8:00 a.m. to 3:45 p.m.
Friday 9:00 a.m. to 1:30 p.m.
COVID-19
The declaration of a National Emergency regarding the COVID-19 pandemic and the rapidly changing environment in which we live and work have produced a lot of uncertainty. ICMSA is prioritizing the health and well-being of our customers, their communities, and our employees above all else.
We encourage you to visit Governor Tom Wolf's website or the Pennsylvania's Department of Health or call 1-877-PA-HEALTH (1-877-724-3258) for complete and accurate information.
Water Treatment Practices Effective Against COVID-19
The World Health Organization states that current water treatment practices are effective against COVID-19. For additional information, click here.
Report Illegal Fire Hydrant Use
The use of fire hydrants by anyone other than ICMSA employees or your local fire department is a misdemeanor of the third degree, subject to fines and punishable by up to a year in jail. Besides the costs to replace the water, which are passed onto the customers, broken hydrant fixtures may prevent fire personnel from saving your property during a fire emergency. Please report any suspicious use of fire hydrants to ICMSA immediately. Please call 724-349-6640 to report use during business hours or after hours, or email customercare@icomsa.org.
ICMSA
602 Kolter Dr, Indiana, PA 15701
If you have an emergency to report, please call 724-349-6640.
Fax: 724-349-5044
Office Hours: Monday through Friday
8:00 a.m. to 4:00 p.m. – Lobby closes at 3:45 p.m.
ICMSA Chairman – Maher Shawer
Executive Director – Martin Maschak